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We recommend that you insure the package as you are responsible for risk of loss on all returned packages.

Return freight must be shipped prepaid.

All returns except those of defective product are subject to a 15% restocking fee, and additional charges for handling or freight are refunded only in cases of defective products.

We are unable to accept returns without an RMA number. RMA numbers are valid for 30 days after the date of the shipment and cannot be extended or re-issued.

To return an item, contact Electro Standards at 40 to obtain a Return Material Authorization (RMA) number.

Electro Standards shall be permitted to deliver products in separate lots. Electro Standards reserves the right to use its own discretion in the manner and routing of shipments. Electro Standards' prices do not include shipping and handling charges. Title to software will remain with the applicable licensor. Title to and risk of loss or damage to the products shall pass to you upon Electro Standards delivery of the products to a carrier for shipment. Provide the details and your account number. We can also ship via the carrier of your choice. We can ship freight collect on your account, just provide your UPS Account Number. We can estimate the freight costs for you. Freight charges are prepaid and added to your invoice. Shipments are made via UPS Ground, unless otherwise specified.